General Billing

Usage of Boda services constitutes customer’s acceptance of Boda’s billing policy, and all customers must comply with this billing policy.

Special note on signed contracts: If you entered into a signed contract for your services, such as an annual contract, please review your contract for specific terms relating to your obligations in addition to this billing policy. In the event the terms of your signed contract conflicts with these terms, the signed contract will prevail.

Unless otherwise agreed in writing, all accounts are set up on a prepaid basis, and payment must be received by Boda before any billable service is provided/activated. Customers are required to keep a valid credit/debit card on file to charge for recurring or one-time subscription fees.

Subscription billing is based on availability of services, not based on usage.  Disabled applications will incur monthly subscription fees, regardless of availability of product in the case of a breach of online terms including but not limited to delinquent accounts. Customers are responsible for keeping all credit/debit card details and contact information current. This can be done online through the Customer Center. To access the Customer Center, customers should log into their Boda application, click on “My account” and then click “Update your billing info”.

All recurring subscriptions are automatically invoiced and charged to the credit/debit card on file. Payment receipts are available to customers upon request or through the Customer Center.

Payment Methods

Boda accepts payments via debit card via PayStack and also direct bank deposit or bank transfer. Boda currently accepts MasterCard and VISA debit cards. Boda is not responsible for storing customers’ card details, how ever our payment processor may store it as authorised by the user.

Subscription Billing

Invoices are generated and payments are collected at the beginning of each billing period. Customer billing periods typically begin on the day of the month in which the customer purchased the Boda subscription. Customers must request to cancel their subscriptions at least 10 days prior to their next billing date in order to avoid being charged on the billing date. In the event of cancellation, customers will still have access to their applications through the end of their final billing period. Boda will not prorate any portion of unused subscription services. All subscription fees are nonrefundable.

Last update: 9th July, 2021